We've been safely sending orders around the world since 2010. There's a handy shipping calculator on the shopping cart page so you can see the cost of postage as soon as you've added it to your basket. Your order will be carefully packed and sent with tracking & insurance, we despatch most orders within 2-3 days but larger items and orders placed before the weekend can take an extra day or two to process.
We accept returns, please notify us within 14 days and ensure the item arrives back with us no later than 30 days after the order was received.
We don't charge VAT, however, if buying from outside of the UK please remember that there may be import fees to pay directly to the delivery company before receiving the order. Unfortunately we can’t advise on the exact costs as it varies from country to country, so please check your national rates before purchasing.
Size - this is the manufacturer’s sizing and must match the size or your wheel. This can be confusing as tyres have had different sizing systems over the years, and there are many (sometimes conflicting) sizes available. For this reason it’s important to check the ISO diameter too for clarification, especially for 26” wheels.
Bike Type - the type of bike the tyre was designed to be used on. Road tyres will generally be narrow with minimal tread, touring tyres wider with a bit more grip in the tread, and cyclocross & MTB tyres wider still (especially the latter), with a much more pronounced tread pattern.
ISO Diameter - this relates to the diameter of the wheel rim at the point where the tyre is seated (bead seat diameter). This is a universal measurement, often displayed on tyres as 28-622 or similar, 28 referring to the tyre width and 622 being the ISO diameter in millimetres.
TPI - stands for threads per inch and refers to the thread count of the tyre casing. A high thread count usually means a more supple and lighter tyre, this can be anything as high as 320 tpi. We can’t always provide this information however, as it’s not always possible to know for sure.
